Aligning Intention with Action (“Company,” “we,” or “us”) respects your privacy and  is committed to protecting it through this Privacy Policy. 

Our privacy commitment is based on the ten principles contained in the Personal  Information Protection and Electronic Documents Act (Canada) (“PIPEDA”). 

This Privacy Policy governs your access to and use of www.krishdhircoaching.com,  including any content, functionality and services offered on or through  [www.krishdhircoaching.com], (the “Website”), whether as a guest or as a registered  user. This policy applies to Personal Information we collect on the Website and in  email, text, forms or other electronic messages between you and the Website. 

Please read the Privacy Policy carefully before you start to use the Website. By using  the Website, you accept and agree to be bound and abide by the Privacy Policy. If you  do not want to agree to the Privacy Policy, you must not access or use the Website. 

Personal Information 

Personal Information under PIPEDA is any information about an identifiable  individual, but does not include the name, title, business address or telephone  number of an employee of an organization. 

Why do we collect Personal Information? 

We collect Personal Information in order to provide Coaching and Consulting Services  and/or products to you. In addition, we distribute publications and offer educational  opportunities concerning the Coaching Industry, which we provide as a service to you  and others in our community. 

The Company collects your information in order to record and support your  participation in the activities you select. If you register to download a PDF or  resources, sign up for our newsletter, and/or purchase a product from us, we collect  your information. We use this information to track your preferences and to keep you  informed about the products and services you have selected to receive and any  related products and/or services.  

How do we collect personal information? 

We collect personal information only by lawful and fair means, and only collect  personal information that is reasonably necessary for the legitimate purposes  identified and for which consent has been obtained.  

Information You Provide To Us. The Website provides various places for users to  provide information. We collect information that users provide by filling out forms on  the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing  information when ordering a product or service via the Website. 

We use information you provide to us to deliver the requested product and/or  service, to improve our overall performance, and to provide you with offers,  promotions, and information. 

Information We Collect Through Automatic Tracking Technology  

As you navigate through our Website, we may use automatic data collection  technologies including Google Analytics to collect certain information about your  equipment, browsing actions, and patterns. This will generally include information  about your location, your traffic pattern through our Website, and any  communications between your computer and our Website. Among other things, we  will collect data about the type of computer you use, your Internet connection, your  IP address, your operating system, and your browser type. 

The information we collect automatically is used for statistical data and will not  include personal information. We use this data to improve our Website and our  service offerings. To the extent that you voluntarily provide personal information to  us, our systems will associate the automatically collected information with your  personal information. 

Use of Cookies And Pixels 

Similar to other commercial websites, our Website utilizes a standard technology  called “cookies” and server logs to collect information about how our site is used.  Information gathered through cookies and server logs may include the date and time  of visits, the pages viewed, time spent at our site, and websites visited just before and  just after our own, as well as your IP address. 

The Company reserves the right to use technological equivalents of cookies, including  social media pixels. These pixels allow social media sites to track visitors to outside  websites so as to tailor advertising messages users see while visiting that social media  website. The Company reserves the right to use these pixels in compliance with the  policies of the various social media sites. 

Third Party Use Of Cookies 

Some content or applications, including advertisements, on the Website are served  by third-parties, including advertisers, ad networks and servers, content providers,  and application providers. These third parties may use cookies alone or in  conjunction with web beacons or other tracking technologies to collect information  about you when you use our website. The information they collect may be associated  with your personal information or they may collect information, including personal  information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest based (behavioral) advertising or other targeted content. 

Email Information 

If you choose to correspond with us through email, we may retain the content of your  email messages together with your email address and our responses. We provide the  same protections for these electronic communications that we employ in the  maintenance of information received online, mail, and telephone. This also applies  when you register for our website, sign up through any of our forms using your email  address or make a purchase on this site. For further information see the email policies  below. 

Email Policies 

We are committed to keeping your e-mail address confidential. We do not sell, rent,  or lease our subscription lists to third parties, and will not disclose your email address  to any third parties except as required by law.  

All e-mails sent by us will be in compliance with the Canadian Anti-Spam Legislation  (“CASL”), including clearly stating who the e-mail is from and provide clear  information on how to contact the sender. In addition, all e-mail messages will also  contain concise information on how to remove yourself from our mailing list so that  you receive no further e-mail communication from us. Users who no longer wish to  receive our newsletter or promotional materials may opt-out of receiving these  communications by clicking on the unsubscribe link in the e-mail. 

Collection from Third Parties 

• Social Media Sources (Tik Tok, Facebook, LinkedIn or Instagram)
• Google Analytics 
• Landing Page and Website forms  

How do we use your information? 

We use personal information for purposes of presenting our Website and its contents  to you, providing you with information, providing you with offers for products and  services, providing you with information about your subscriptions and products,  carrying out any contract between you and the Company, administering our business  activities, providing customer service, and making available other items and services  to our customers and prospective customers. 

From time-to-time, we may use the information you provide to us to make you offers  to purchase products and services provided by third parties in exchange for a  commission to be paid to us by such third parties. Should you opt to take part in such  promotions, the third parties will receive your information.

From time-to-time, we may use the information you provide to us to display  advertisements to you that are tailored to your personal characteristics, interests,  and activities. 

Disclosure of Information 

As a general rule, we do not sell, rent, lease or otherwise transfer any information  collected either automatically or through your voluntary action. 

We may disclose your personal information to our subsidiaries, affiliates, and service  providers for the purpose of providing our services to you. 

We may disclose your personal information to a third party, including a lawyer or  collection agency, when necessary to enforce our terms of service or any other  agreement between you and the Company. 

We may provide your information to any successor or assign in the event of a merger,  divestiture, restructuring, reorganization, dissolution, or other sale or transfer of  some or all of the Company’s assets and/or business. 

We may disclose information when legally compelled to do so when we, in good faith,  believe that the law requires it, or for the protection of our legal rights, or when  compelled by a court or other governmental entity to do so. 

Security Measures 

We use appropriate security measures to protect against loss, theft, unauthorized  access, disclosure, use or modification of personal information. Such measures will  vary depending on the sensitivity, amount, format, nature and storage of the personal  information and will involve, as applicable, physical, organizational and electronic  security measures, including premises security, restricted file access, technological  safeguards including security software and firewalls to prevent unauthorized  computer access, and password and security policies. In communicating with us, you  should be aware that e-mail is not a fully secure medium. 

Updating Information and Correcting Errors 

Since we use your personal information to provide goods or services to you, it is  important that the information be accurate and up-to-date. If any of your information  changes, is inaccurate or incomplete, please inform us so that we can make any  necessary changes. 

Access to Personal Information 

We will respond promptly to any request for access to your personal information and  will advise you of the cost, if any, prior to the retrieval of such records or information.  We will not respond to requests for access to personal information that are frivolous, vexatious or repetitious. In certain circumstances, we may be unable to provide  access to some or all of the personal information that we hold about you. 

Visitor GDPR Rights 

If you are visiting this Website from within the European Union (“EU”) or the UK, you  are entitled to certain information and have certain rights under the General Data  Protection Regulation of the EU (and corresponding legislation of the UK) which  include the following: 

• We will retain any information you choose to provide to us until the earlier of:  (a) you asking us to delete the information, (b) our decision to cease using our  existing data providers, or (c) We decide that the value in retaining the data is  outweighed by the costs of retaining it. 
• You have the right to request access to your data that we store and the rights  to either rectify or erase your personal data. 
• You have the right to seek restrictions on the processing of your data.
• You have the right to object to the processing of your data and the right to the  portability of your data. 
• To the extent that you provided consent to the processing of your personal  data, you have the right to withdraw that consent at any time, without affecting  the lawfulness of processing based upon consent that occurred prior to your  withdrawal of consent. 

You have the right to lodge a complaint with a supervisory authority that has  jurisdiction over issues related to the General Data Protection Regulation. We require only the information that is reasonably required to enter into a contract  with you. We will not require you to provide consent for any unnecessary processing  as a condition of entering into a contract with us. 

For more information about your rights as a website visitor from the EU and the  GDPR, please see the European Commission website here.

Privacy Policy Changes 

We may change our Privacy Policy from time to time without notice. Please check our  Website for the most up-to-date version of the policy. 

Questions, concerns or requests for access 

If you have any questions or concerns regarding our Privacy Policy, please contact  us as follows: 

Krish Dhir, contact@krishdhircoaching.com 

December 2024